1. Introduction
This Privacy Policy outlines the practices and procedures followed by Libra Tours Vienna. Regarding the collection, use, and disclosure of personal information whenyou visit or use our website https://libratours.at/ or engage in any transactions relatedto our ticket tour services. We are committed to protecting your privacy and ensuringthe security of your personal information.
By accessing our Website or using our Services, you consent to the terms and conditions outlined in this Privacy Policy. If you disagree with any aspect of thispolicy, please refrain from using our Website or Services.
2. Information We Collect
2.1. Personal Information
During your interactions with our Website and Services, we may collect personal information that can identify you as an individual. The types of personal informationwe may collect include, but are not limited to:
• Full name
• Email address
• Phone number
• Billing address
• Payment information
• Date of birth
• Gender
• Nationality
• Passport or identification details (if required for specific attractions)
2.2. Non-Personal Information
In addition to personal information, we may also collect non-personal information thatdoes not directly identify you. This may include:
• Device information (e.g., IP address, browser type, operating system)
• Log files (including pages visited, referring/exit pages, and timestamps)
• Cookies and similar technologies (refer to Section 6 for more information)
3. How We Use Your Information
We use the collected information for the following purposes:
• To provide and maintain our Services
• To process and confirm your bookings and transactions
• To communicate with you regarding your bookings, inquiries, and customer support
• To personalize and improve your experience on our Website
• To send you promotional offers, newsletters, and updates (with your consent)
• To monitor and analyze the usage of our Website and Services
• To comply with legal obligations or enforce our Terms and Conditions
4. Information Sharing and Disclosure
We may disclose your personal information to third parties in the followingcircumstances:
• Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services (e.g., payment processors, customer support providers).
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., court order, government agency request).
• Business Transfers: If we undergo a merger, acquisition, or any form of businessrestructuring, your personal information may be transferred as part of the transaction.
• Consent: We may share your information with third parties if you provide your consentor request a specific service that involves such sharing.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposesoutlined in this Privacy Policy, unless a longer retention period is required orpermitted by law. When determining the appropriate retention period, we considerfactors such as the nature of the information, our legal obligations, and the purposesfor which we process the information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on ourWebsite and collect certain information. Cookies are small files stored on your devicethat enable us to recognize your browser and capture certain data. You can modifyyour browser settings to refuse cookies or alert you when cookies are being sent, but please note that some features of our Website may not function properly withoutcookies.
7. Security
We take reasonable precautions to protect your personal information fromunauthorized access, use, or disclosure. However, no data transmission over theInternet or electronic storage method is 100% secure. Therefore, while we strive
